Fund Addition
Smart Transfer, ICICI one-tap transfer and more
If your fund transfer (pay-in) fails but the amount is debited from your bank account, don’t worry — the payment gateway will automatically initiate a refund.
🔁 Refund Timeline:
- Refunds are usually processed within 5–7 working days.
- No funds will be credited to your Dhan account if the transaction failed.
💡 Example:
- Let’s say you tried to add ₹1,000 via UPI, but the payment didn’t go through due to a technical issue.
- The transaction will fail automatically
- If the amount was debited, it will be refunded to your bank account automatically within 5–7 working days.
❗ Didn’t receive the refund?
- If the amount doesn’t reflect in your bank account after the expected time, please download your bank statement (from the date of the failed transaction till today)
- Send it to help@dhan.co from your registered email
Our team will investigate and assist you promptly.
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