Order Rejections
Why was your order rejected?
This message may appear due to the following reasons:
If you've recently uploaded your income proof (today or yesterday), your F&O/MCX segment activation may still be under process. It usually takes 1–2 working days after KYC completion for full activation.
If you're trying to place an order in Equity F&O, but only the Equity segment is active. You can place the order once the segment is active.
To activate F&O/MCX segments:
You can follow the process here: Activate My F&O and refer income proof here: https://web.dhan.co/index/help/support/account-related/activate-my-f&o/what-are-the-documents-required-for-activating-f-o
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